Get covered for international and domestic travel delays, loss of baggage, medical emergencies and other travel inconveniences.
Use our link to get an estimate of how much you would spend on your travel takaful.
What's Included
Cashless Overseas Medical Care
Baggage Delay
Travel Delay
Loss of Valuables
Loss of Travel Documents
Death or Permanent Disability
24/7 Hotline
Additional Adventurous Activity Coverage
Cashless Medical Care
Guarantee Letters (GL) provided with just one phone call to our 24/7 hotline +603-2161-0270 so that you can be admitted to hospital without payment.
(Medical care benefits not applicable for pre-existing illnesses)
Loss of Valuables
Get paid up to RM5,000 for loss or damage to your baggage, and theft of personal money & travel documents, simply with a claim via WhatsApp +6019-650-7931.
Travel Delay
Get paid RM100 for a 2-hour flight delay, even without submitting a claim.
The preferred fast and easy way for getting your travel claims.
Call
Claims Careline: 1-300-88-1007
Emergency Travel Helpline: +603-2161-0270
Claims Careline: claims@etiqa.com.my
Claims Careline: 019-650-7931
Enquire the status of your submitted travel claim
For selected travel claims.
https://www.merimen.com.my/claims/index.cfm?fusebox=MTRcmt&fuseaction=dsp_claimant&ins=ETIQA
Travel Outpatient Medical Claim: Documents Needed
Doctor’s Report/Medical Assessment
Medical Bill and Receipt
Baggage and Personal Effect/Personal Money & Travel Documents Claim: Documents Needed
Police Report / report issued by the relevant Authority (mandatory)
Original/Copy Bill of Purchase & Receipt of damaged luggage/personal effects (mandatory)
Currency Exchange Slips (mandatory)
Damage Report / Property Irregularity Report issued by airline company
Photographs depicting the damaged baggage/personal effects
Baggage Delay Claim: Documents Needed
Written confirmation from the Airlines or agents (mandatory)
Acknowledgement on the received baggage
Flight Delay Claim: Documents Needed
Written confirmation from the Airlines or agents on the period of delay (mandatory)
Original travel itinerary
New/updated travel itinerary
Copy of the boarding pass
Trip Cancellation / Curtailment Claim: Documents Needed
Medical Certificate / Cancellation Invoice (mandatory)
Copy of Death Certificate
Certified Medical Report / Letter from Medical Practitioner
Weather Report / Notice from airline company on cancellation of the trip due to adverse weather
Confirmation on refund of flight ticket issued by airline company, hotel and any other pre-booked ticket/journey (Trip Cancellation)
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